| The United States has gravitated from an | | | | always stressed customer service.In order to be |
| industrial economy, where we produced most of | | | | a leader in your industry you need to provide the |
| our own goods, to a service economy, where we | | | | best service possible to beat out the competition. |
| no longer produce the majority of our own goods. | | | | I am a customer service manager in a busy sales |
| I have been out of college for almost nine years | | | | office for an international insurance company. All I |
| now but always worked throughout college. I | | | | hear all day is how we can provide the best |
| have worked since I was fourteen years old. Ever | | | | service to our customers. |
| since I can remember, every company has | | | | |